Internet service providers operate high-throughput networks that support millions of simultaneous connections, service activations, device authentications, and subscriber data transactions. DHCP, PPPoE, CGNAT, routing policies, provisioning flows, and subscriber management systems all generate sensitive operational telemetry. Each can be exploited by threat actors, compromised modems, botnets, or malicious automation.
Traditional enterprise security tools do not interpret ISP identifiers, subscriber lease activity, broadband traffic signatures, or interconnect behaviours across peering, caching, and edge systems.
EntrustedMail delivers cybersecurity solutions for ISPs built for:
All protections deploy cleanly into broadband environments without impacting service speed, latency, or customer experience.
Detects and blocks malware callbacks, phishing destinations, DNS anomalies, and compromised-device behaviour in real time, protecting subscribers at scale without impacting broadband performance or latency.
Identifies rogue firmware, unauthorised configuration changes, abnormal provisioning attempts, and suspicious scanning patterns from customer gateways, enabling rapid isolation and remediation of compromised CPE.
Classifies IP assignment data, subscriber identifiers, provisioning artifacts, and technician records across email, ticketing, and cloud tools, automatically applying blocking, encryption, or redaction policies.
Monitors employees, contractors, and reseller ISPs for unusual lookups, excessive downloads, or unauthorized account changes, providing early detection of misuse and preventing accidental or malicious data exposure.
Stops spoofed ISP notifications, fraudulent upgrade messages, and impersonated support emails using domain intelligence, sender validation, and real-time analysis of message authenticity and intent.
Ensures installation, provisioning, support, and outage-notification workflows continue uninterrupted during system failures or cyber incidents through secure continuity channels and automated recovery logic.
Delivers auto-generated audit logs, retention controls, and evidence packages aligned with ISP regulatory standards, reducing manual effort and simplifying privacy, security, and operational compliance.
No disruption to subscribers and no interference with live network traffic.
DHCP, PPPoE & subscriber management systems
OSS/BSS & billing platforms
CRM & ticketing tools
Backbone & edge routing equipment
Cloud-based support systems
Identity & access management directories
75–90% reduction in subscriber-originated malicious sessions
Significant decrease in CPE-based compromise signals
Lower rates of account takeover attempts
Faster investigations across staff, partner, and reseller activity
Continuous, disruption-free protection for installation & support workflows
ISP-aware policies safeguard sensitive data while maintaining low-latency broadband performance.
Detect and contain device-based malware, unauthorized CPE traffic, and suspicious account or provisioning activity.
Identify abnormal technician activity, massive lookups, or unauthorized configuration changes.
Automated retention, verifiable logs, and structured reporting simplify audits.
Keep support, outage communication, and service activation processes running even during security incidents.
Detect malicious patterns across DNS, HTTP, and TLS behaviors, blocking outbound attacks.
EntrustedMail enables ISPs to secure subscriber networks, protect infrastructure, and maintain service uptime without impacting performance.
What operators receive:
A clear, evidence-backed decision with malicious domains, device signatures, timelines of events, and recommended containment actions such as CPE isolation or subscriber notification.
Result: Inspection remains invisible to subscribers, preserving speed benchmarks and SLA commitments.
Response options include:
Automatic containment, quarantine mode, customer notification, or triggering technician dispatch.
Data Classification:
Policy Enforcement:
End-to-End Protection:
Deploy protections to selected subscriber ranges, CPE groups, or geographic clusters.
Outcome: measurable value immediately, without service disruption.
Detection relies on correlating multiple behavioral and contextual signals:
