Change User Behavior

Empower Employees. Reduce Risk. Build a Culture of Secure Communication.

The behavior of users is among the main factors in causing the risk of communication. It doesn’t matter if you accidentally share sensitive information, copying sensitive information in GenAI software, sending data to private accounts or disregarding data handling guidelines Human errors can swiftly become costly security breaches.

Why Us

Why Changing User Behavior Matters

Modern security isn’t just about technology but also the users of the tools. As employees adopt AI as well as cloud-based applications and new ways of communicating and processes, they often don’t understand the risks they pose to their organization.

This results in:

Traditional training programs don’t keep pace with rapidly changing environments. The annual security training provides information but doesn’t offer real-time reinforcement in the event of reckless conduct.

EntrustedMail solves this problem with immediate, accurate, and contextually aware guidance that affects decision-making, enhances practices, and gradually creates an awareness-based security culture.

Challenges

Challenges Organizations Face When Changing Behavior

The change in the way organizations operate requires more than just policies—it demands smart reinforcement and automated, user-friendly guidance built into tools that are used for everyday communication.

Key Elements of the Solution

EntrustedMail’s Behavior Change Solution

EntrustedMail offers a proactive, people-first strategy that enhances employee behavior with real-time intervention as well as automated coaching and intentional management.

Practical Ways EntrustedMail Improves User Behavior

Reducing Accidental Data Leakage

Real-time alerts prevent sensitive data from being shared with the outside world or uploaded to tools that are not approved.

Improving Responsible GenAI Usage

Employees learn to be safe AI behavior by proactive guidance and guardrails that help guide their output and prompt handling.

Eliminating Shadow Tool Usage

EntrustedMail is able to identify unapproved communications or channels for sending and directs users to the appropriate platforms.

Strengthening Compliance Behavior

Employees are reminded and receive automated corrections that are in line with the GDPR regulations, HIPAA, PCI, and specific industry policies.

Reinforcing Secure Email Habits

The warnings warn employees against sending messages to uninformed recipients, groups that are not properly configured, or unknown contacts.

Reducing Human Error in Remote & Hybrid Teams

Teams distributed across the globe receive consistent direction regardless of the device, location, or communication workflow.

Business Impact of Better Communication Behavior

More Secure Employee Decisions

Natural behavior improvement occurs through prompt, relevant cues.

Lower Data-Handling Errors

Employees can avoid risks through automated corrections and prompt feedback.

Better AI Governance Adoption

The majority of people are aware of how to utilize AI sensibly, and reduce leakage based on prompts.

Measurable Culture Improvement

The behavior analytics show the progress made over time, and pinpoint areas in need of attention.

Reduced Compliance Violations

Reminders that are timely can prevent the risk of audit-related breaches and unauthorized breaches.

Higher Productivity With Less Friction

The employees are able to work in their flow and are guided by subtle interventions, not restricting controls.

Why EntrustedMail Leads the Future of Behavior-Centric Security

EntrustedMail is unique because it doesn’t depend on guesswork or unwieldy policies—it affects behavior with the use of real-time, intuitive, and precise user guidance.

It includes:

EntrustedMail ensures that secure behavior is the standard behavior throughout your business.

Real-World Results Across Industries

SaaS Company

The risk of accidental data exposure was reduced by 82% using immediate risk alerts that are sent out during both external and internal message drafting.

Healthcare Network

Acquired consistent HIPAA-aligned communications across teams that are remote, reducing the number of compliance issues.

Financial Services Provider

Reduce the use of tools that are not authorized by 60% using the ability to detect shadow channels and redirects.

E-Commerce Brand

Increased GenAI usage security in both operations and marketing by preventing sensitive data from products from being copied into the public AI tools.

Manufacturing Enterprise

Reducing misdirected emails and B2B communications errors by automated validation of recipients and the policy guidelines.

Blogs

Stay Ahead with the Latest in Email Security

Explore expert insights, trends, and best practices in email security, data protection, and compliance.

FAQ

FAQ: Behavior-Centric Security With EntrustedMail

What is the term "behavior-centric security?

Behavior-centric security examines how people communicate, interact with each other, and collaborate across different digital platforms. It goes beyond the static guidelines or keyword scanning to detect irregularities, strange access patterns, or actions that could be risky to protect against insider threats, accidental leaks of information, and policy violations, as well as the misuse of AI tools. By constantly learning user behaviour, it can spot dangers earlier and more precisely than traditional security tools.

EntrustedMail utilizes AI-driven behavior analytics, intent recognition, and continuous monitoring across email services, messaging applications, and collaboration platforms, along with cloud services. It establishes the baseline pattern for the normal behavior of each person and role or team and flags any deviations in real-time and implements automated corrective actions such as alerting, content redaction, and safe routing. This method is able to detect insider threats, risky employee behavior, and abused AI-generated AI content, without affecting workflows.

EntrustedMail is the only service that provides a comprehensive management layer that covers all communications. Contrary to other tools that stop threats, it offers prevention along with guidance and training. Employees are notified in real-time as well as just-in-time training and automated enforcement of corporate policies. Administrators are able to gain a deep understanding of the risky behaviors of employees, interactions with third parties, and GenAI usage, which can help SMBs minimize human errors, enforce compliance, and ensure operational security without burdening their staff.

EntrustedMail assists in reducing a broad range of threats:

Yes. EntrustedMail seamlessly integrates with Microsoft 365, Google Workspace, Slack, Teams, and cloud storage platforms. It tracks communication and file-sharing processes without needing modifications to workflows that are already in place, which allows SMBs to benefit from strong security and compliance without affecting day-to-day routines.

Absolutely. EntrustedMail tracks dynamic AI interactions in real-time and flags confidential data being shared in unsafe prompts or attempts to manipulate content. It provides guidelines regarding safe use, stops leaks of information, and enforces policies to ensure the responsible use of AI tools, while decreasing security and compliance dangers.

Contrary to conventional security solutions, EntrustedMail evaluates context, the intent of communication, past behaviors, and risk-based patterns, rather than relying upon static rules or keywords. This helps reduce unnecessary alerts, stops workflow interruptions, and ensures that the actions flagged are actionable and exact, providing IT teams greater confidence and less to deal with.

Yes. It is. For SMBs, EntrustedMail provides easy deployment, automated guardrails, and low-maintenance security, providing high-end security with minimal IT expenses. For larger enterprises, EntrustedMail can be scaled to manage complicated workflows, multiple channels of communication, and more precise policies, as well as specific analytics and reports to ensure compliance audits and governance.

EntrustedMail assists small businesses to stay in compliance with GDPR regulations, CCPA, HIPAA, ISO 27001, SOC 2, NIST, and AI governance best practices. It can provide audit-ready logs and automatic retention guidelines, as well as specific reports to show compliance to safeguard sensitive data and meet regulatory and contractual requirements.

EntrustedMail turns security into an instructional tool. In-real-time alerts, tips for context, and individualized coaching provide employees more secure options, help explain the dangers, and promote the best methods. In time, this improves security behaviors, decreases the likelihood of repeat mistakes, and helps to build an environment of vigilance and accountability across the entire organization.

Ready to get started?

Transform everyday communication behaviors into a secure, compliant, and reliable foundation for your organization.

Guide your employees. Reduce your risk. Strengthen your culture.