At entrustedMail, protecting your organization, your customers, and every message you send is our highest priority.
Our dedicated support and product specialists are here to guide you through any email security challenges and answer your questions. We’ll help you find the ideal secure email solution for your needs.
Explore our FAQs to learn more about how entrustedMail keeps your communications private, compliant, and fully protected.
If you’re experiencing a critical issue (e.g. security incident, breach, data exposure), please submit a ticket immediately via our Support Portal or email us.
Monday to Friday 7am - 12pm GMT
Monday to Friday 8am - 11pm GMT
You can request a personalized demo by filling out the Demo Request Form on our Contact page or emailing sales@entrustedmail.com. A sales representative will contact you to schedule a session.
EntrustedMail provides 24/5 technical support through our Support Portal and email at support@entrustedmail.com. Critical incidents are prioritized for immediate attention.
For urgent incidents, such as suspected breaches or data exposure, submit a ticket via our Support Portal or email support@entrustedmail.com. Include details such as affected systems and timestamps.
Email partnerships@entrustedmail.com with your company details and the type of partnership you’re interested in. Our partnerships team will follow up with next steps.
For press, analyst, or media inquiries, email press@entrustedmail.com. Include your publication, request details, and preferred timing for a response.
For questions regarding privacy policies, data handling, or legal matters, reach out to privacy@entrustedmail.com. We provide guidance and support for compliance-related inquiries.
